If your emails are not sending or receiving after setup, the most common reason is that the domain’s DNS records are not pointing to the correct mail server, or the email account is not fully set up yet in Plesk. It can also happen if the device or email app is using the wrong incoming or outgoing mail settings.
First, check that the email account exists in Plesk under the correct domain and that the password is correct. Then check that your domain’s mail records, such as MX and related DNS records, are pointing to the right server. If you are using an email app, make sure the server names, email address, password, ports, and encryption settings are all entered correctly.
Good to Know: Email changes do not always work immediately. If you have just created the account or changed DNS records, it may take some time before sending and receiving starts working normally.
